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  1. Adanola
  2. FAQ

FAQ

ORDER ENQUIRIES

  • What methods of Payment do you accept?
  • How can I track my order?
  • I haven't received any tracking information for my order?
  • Can I cancel/amend my order?
  • My Item is Faulty!?
  • An Item is missing from my order!
See all 8 articles

SHIPPING

  • Will my order arrive in time for christmas?
  • Do you ship worldwide?
  • Do you offer Free shipping?
  • Will I be charged Customs Fees?
  • If I order on a Saturday, when will my order be despatched?
  • My tracking is not updating!?

RETURNS

  • Christmas Return Policy
  • What is your Returns Policy?
  • How do I make a return?
  • Do you offer free returns?
  • What is your return address?
  • Can I return more than one order in the same parcel?
See all 14 articles

DISCOUNTS

  • How do I get the 10% First Order Discount/ Where is my code?
  • Can I use the 10% First order discount and the FREESHIP CODE?
  • Do you offer NHS Discount/ Student Discount/ Blue Light etc?

PRODUCT INFORMATION

  • Where are your products made?
  • What are you doing towards Sustainability?
  • What size should I order?
  • How can I wash/care for my items?
  • When will ____ be back in stock?
  • Stockists - Are you stocked in Store?

OTHER FAQ's

  • About Adanola
  • Careers/Work at Adanola
  • Do you work with influencers/ Can I collab with Adanola?
  • How do I delete my account?
  • Do you sell Gift Card/ Vouchers
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