If the order was received over 30 days ago, we would be unable to accept this for a refund or replacement. Our company policy states that all items should be returned within 30 days of purchase.
We then extend this to 60 days for anything that would be considered a manufacturing fault.
If you believe your item to be faulty, please contact email@example.com and our customer care team will happily assist you in arranging a return/replacement free of charge.
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