I have received a faulty item?

We’re so sorry to hear you’ve received a faulty/damaged item. We pride ourselves on providing high-quality products that are designed to last so we’d be delighted to get this sorted for you ASAP!

If your item arrives faulty this will need to be reported within 7 days of receipt in order for our team to investigate this.

Please contact our Customer Care team via our 'Contact Us' page and send over images detailing the fault, along with your order number and we’d be happy to sort this out for you!

Please note, we only accept faulty reports within 60 days of purchase however please feel free to get in touch and we will try our best to come to a suitable resolution.