We gladly accept returns within 30 days of the order being delivered (unless stated otherwise during promotional periods/festive holidays).
Once your return request has been approved, we will send you a link to generate a pre-paid QR code or returns label. We now offer returns via 24/7 InPost Lockers, no printing required! Or you can print out at home or at specific Royal Mail Post Offices. A deduction of £3.00 will then be taken from your refund to cover the cost of this convenience.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must not be worn, washed or altered in any way. Returns will not be accepted if the original swing tag has been cut off.
We aim to process all returns within 5-10 working days.
Want to return your order? Click here to fill out our Returns Form